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Testimonials

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Read what some of our satisfied patients have to say

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The staff treats us like family

I have been taking my daughter to Optix since she was 4 and we have received amazing care. The staff treats us like family and they are willing to explain everything to me. They take my insurance and have a great selection of frames and contacts. Highly recommend....
5
- P.G.

Optix Cares

Easy to get appointments, staff always professional and helpful...
5
- SM

Their service is exceptional!!

My family and I have been going to OPTIX for years. Their service is exceptional!! Their products and product selection are amazing. Something for everyone and everyone's pocketbook. I love how I can go back anytime my glasses need adjusting throughout the year....
5
- A.M.

I’m impressed . . .

I'm impressed just how OPTIX has adhered to the state mandates necessary from taking my temperature, hand sanitizer available to the seating arrangement....
5
- Z.R.

My puppy likes to eat my eyeglasses…

My puppy likes to eat my eyeglasses so I've been into Optix a number of times during this past year for their assistance in replacing frames, or lenses, or sometimes both. They are always incredibly accommodating, helping me to find the best and least expensive solution and we always have...
5
- A.P.

Love this place

Love this place. My son and granddaughter recommended Optix to me. The staff is very polite and knowledgeable. Very clean comfortable atmosphere. Highly recommend!!!...
5
- R.B.

I am never rushed out or dismissed.

I have very problematic eyes. I am never rushed out or dismissed. They truly listen to my eye issues and take the time to make sure I am happy. Starting from the eye exams, picking out glasses and then trying out my new glasses for the first time. The customer...
5
- M.Z.

Thank you, Optix!

A knowledgeable and caring staff that have proven to me to deliver a quality product and service. Thank you, Optix!...
5
- Ben C.

Thank you for the outstanding service.

A knowledgeable and fantastic staff that took care of all my needs and I would recommend them to everybody.  Thank you for the outstanding service....
5
- Steven M.

Great selection of eyewear.

I would never go anywhere else. Great selection of eyewear. Great customer service, friendly, knowledgeable and attentive staff....
5
- Elizabeth D.

The employees are SO nice and knowledgable.

I have needed glasses for a very long time and have avoided getting them at all costs. I have been paying for vision insurance at work so I figured I might as well just go for it. Funny enough, Optix happens to be a client of mine, so I figured...
5
- Stephanie G.

Have been recommending this place to everyone I know!

You can't find a better place than Optix! I've been going here for a few years now ( from a recommendation) and it's truly is a great experience EVERY time. Not only is the team friendly & knowledgeable but they do go out of their way to take care of...
5
- Mia L.

I was very impressed with my whole experience.

Great experience getting my contacts and new glasses. The entire team was a pleasure to deal with from my eye exam, getting fitted and choosing the right contacts, as well as getting new lenses for my glasses. Even after having an issue with my lenses and asking for a change,...
5
- Michael F.

Great people providing great service here!!!

I'm writing this review after a very long time but Beth had provided me with an exceptional service and Gilma answered all of the annoying questions I had for her. Dr. Schiffer is greatly professional. Great people providing great service here!!! Love this place....
5
- Monica S.

Great service!!

I had a broken frame emergency and Optix said they were unfixable but located the same frame, popped in the lenses and saved the day! We are grateful! Great service!!...
5
- Jodie T.

A great experience.

I went to OPTIX and all I got was a friendly welcome, an accurate eye exam, a rad new pair of glasses, a great experience, and a cup of coffee....
5
- Timothy K.

Great experience getting my contacts and new glasses.

Great experience getting my contacts and new glasses. The entire team was a pleasure to deal with from my eye exam, getting fitted and choosing the right contacts, as well as getting new lenses for my glasses. Even after having an issue....
5
- Mike F.

Great customer service, friendly, knowledgeable and attentive staff.

I would never go anywhere else. Great selection of eyewear. Great customer service, friendly, knowledgeable and attentive staff....
5
- Elizabeth D.

So thankful by the repair but also about the lovely women who helped me.

Sat on and broke my frames ... went into 2 other places that told me I could not repair them. I decided to stop here and literally in 2 minutes she fixed them. So thankful by the repair but also about the lovely women who helped me. She was so...
5
- Stephanie S.

Great people providing great service here!

I'm writing this review after a very long time but Beth had provided me with an exceptional service and Gilma answered all of the annoying questions I had for her. Dr. Schiffer is greatly professional. Great people providing great service here!!! Love this place....
5
- Monica S.

We are grateful!

I had a broken frame emergency and Optix said they were unfixable but located the same frame, popped in the lenses and saved the day! We are grateful! Great service!!...
5
- Jodie T.

I was very impressed with my whole experience.

Great experience getting my contacts and new glasses. The entire team was a pleasure to deal with from my eye exam, getting fitted and choosing the right contacts, as well as getting new lenses for my glasses. Even after having an issue with my lenses and asking for a change,...
5
- Mike F.

I highly recommend this place

I came in because I've been having medical issues that could have affected my vision. I called their office and they couldn't be more friendly and accommodating. They fit me right in. It turns out my prescription did change, but thankfully my peripheral vision is still good!. After the exam...
5
- Marvin B.

My son and I had a great experience at Optix Family Eyecare Center

My son and I had a great experience at Optix Family Eyecare Center. This was my son's first time picking out glasses and Cathy was very friendly as well as helpful and made the whole experience comfortable for my son. He was able to pick out a nice pair of...
5
- Linda T.

I highly recommend going to Optix for any eye exam

I've been going to Optix Family Eye Care for my entire life! It's not just a family run business, they make you feel like family. My favorite part (other than their lollipops) is their honest and fashion forward opinions when helping to pick out new frames. I highly recommend going...
5
- Stacey R.

All in all, a great one stop shop

It cannot get any better than Optix for everything having to do with your eyes and your glasses. The doctors do everything to make the exam pleasant and very informative, When you have a question, (and I usually have a few), they take all the time needed to make sure...
5
- Lawrence K.

Quality Eye Care Providers

There are many choices of quality eye care providers in and around Plainview yet I continue to visit Optix, as does my entire family. We have been customers for many years because of the excellent customer service and level of professionalism provided by the entire staff. The selection of current,...
5
- Annette P.

The customer service has been top notch

My wife and I have been patients at Optix for 5+ years. The customer service has been top notch and our eyecare physicians and opticians have really been helpful and caring. Thank you Optix for taking care of our eyes. We definitely recommend Optix to anyone looking for eyecare....
5
- Ian B.

Highly recommend eye doctor in Plainview, NY

Really helpful! Helped me pick out the frames that fit me the best. Very patient and friendly. I looked around to a few other places but this one was definitely the most customer - friendly! Highly recommend!...
5
- Gabriella D.

Overall I was very pleased with my experience at Optix

I came to Optix for my glasses because I was looking for a new, beautiful designer frame that would accommodate my high prescription. When I got there I was greeted by a staff of friendly faces who were all eager to help me. One of the opticians, Diane, worked with...
5
- Lisa B.

I absolutely love coming into the store

Went in for my yearly check up. Got a new prescription and a new brand of contacts from Dr. Schiffer which I am loving. My eyes haven't been dry all week which is a very nice change for me. I've never been to an optical store that is as thorough...
5
- Molly K.

Customer service was impeccable

We have been extremely pleased with the level of service that Optix has offered. We purchased eyeglasses for my young son in the fall of 2015. Since then, we have returned 3-4 times for adjustments and once to replace his frames which were broken in school. Each time, we were...
5
- Dana C.

He recommended Dr. Kestenbaum

After going to several expensive boutique eye care places in the past and coming away with frames I didn't really like and lenses that did not correct my vision properly, I asked my eye doctor for a recommendation. He recommended Dr. Kestenbaum at the Optix Family Eyecare Center. I could...
5
- Johanna R.

OPTIX Family Eyecare Center is FABULOUS!

OPTIX Family Eyecare Center is FABULOUS! The eye checkup I received was like no other I have had. Dr. Kestenbaum was extremely thorough diagnosing issues that have affected my eyesight for years but no other eye doctor had even looked for! AND if you want to wear contacts but have...
5
- Jane F.

Super patient and helpful staff

I came into Optix because I've been on the search for sunglasses for a while. Peggy helped me pick the best sunglasses for my face and was super patient and helpful!...
5
- Lauren L.

I would highly recommend this place

This place is awesome! I came in recently for an eye exam and the staff was incredibly helpful and professional. It turned out I needed reading glasses due to my job requiring me to spend so much time behind a computer. Hilma was extremely patient while helping me to find...
5
- Mr. D

Awesome Staff

Great place great selection awesome staff. What more could you ask for? Will certainly go back next year for my new glasses. Easy parking and good location....
5
- Jeff S.

I will be back again in the future

I had a great experience purchasing new frames today. Judy was extremely helpful and patient while I chose which frames I liked and offered her opinion without being pushy. I have a very small face and have difficulty finding glasses that fit, but Optix had a huge selection and I...
5
- Lindsay V.