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The WOW Frame & Lens Guarantee

WOWOptix Family Eyecare Center would like to thank you. We realize there are many choices for patients to make regarding their eye care and eye wear needs, and we are grateful you chose Optix Family Eyecare Center. With over 20 years of experience, our staff is well prepared to take care of all your eye care needs and concerns.

The WOW Frame & Lens Guarantee

We gladly unconditionally guarantee our frames and lenses – Yes, even when the dog chews on them.*

Our Total Guarantee

Is against breakage of any kind for any reason for a total of 12 months. We will repair or replace the frame or lenses with a copayment of $35.00.

Important Eye Wear Information

  1. Never clean your eyewear with regular paper products.
  2. Hair spray, windex and other chemicals will cause damage to your lenses and frames.

(*The fine print: Guarantee may vary according to insurance, union or vision care plan. Your guarantee does not cover loss or theft. In the event you need to utilize your guarantee, you must return your old lenses and or frames.)

We Are Here For You

Thank you to all who reached out to us while the office was closed. We are happy to have supported your eye care needs as we navigate through this unprecedented moment in time. 

We are committed to continuing to provide you with exceptional vision care while keeping you and our Team safe and healthy.

During the past few weeks, the Optix Team has been busy disinfecting, cleaning, and putting safety protocols in place to ensure your safety and health as well as the safety and health of the Team.

We are currently in the office to answer the phone for your questions, eyeglass mishaps, contact lens orders, medical follow up appointments, and medical eye emergencies. If you would like to make an appointment for a comprehensive eye health exam, please call the office and we would be happy to schedule one for you.

We can also be reached by email. Please leave a detailed message with your name and contact information. We will get back to you as soon as possible.

We are looking forward to seeing you soon.

The Optix Team

516.931.6330

Email: seeclearly@optixeyecare.com