When you need glasses in a hurry, Optix has you covered. Our in house lab allows optical jobs to be processed quickly and efficiently. When needed, glasses can be made quickly, within an hour, and at low cost, with our WOW Guarantee.
In certain cases, such as when a patient loses or breaks their only pair of glasses, our opticians can create a pair of glasses for you within an hour. Glasses can be made in an hour when the prescription required is single vision, i.e. not progressive or bifocal. Ultra-clear lens technology can be included, and even moderately strong prescriptions can be filled on demand. This is possible because of our in house lab and skilled opticians. The in house lab also ensures that our opticians oversee the creation of our patients’ perfect pair of glasses from start to finish.
At Optix, we gladly unconditionally guarantee our frames and lenses – yes, even when the dog chews on them, under our WOW Guarantee. Our total guarantee is against breakage of any kind for any reason for a total of 12 months. We will repair or replace the frame or lenses with a co-payment of $25.00.
Typically, for a progressive, bifocal, or high prescription the lenses will need to be ordered from an outside company. Once the lenses arrive at Optix, our opticians will assemble the lens and frame together to create the final product. Typically this process is completed within 5-10 business days. When a patient is utilizing a vision benefit plan, it is customary for the vision benefit company to require the glasses be made at their lab. Again, this means the frames will be sent to an outside company to to do the work. It will extend the turn around time, which will usually be ready within 10 business days. For all emergencies, our opticians will do anything in their power to rush order.
Our opticians also provide availability for frame adjustments and repairs during store hours. Make an appointment or stop in today.